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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melanie Piedra

October 24, 2025

5  out of  5
rating by Melanie Piedra
"Great environment and awesome service by Bernadette Wilson. She was so welcoming and helpful throughout our visit!"
We responded:
"Melanie, thank you for taking the time to share your positive experience with us! This is exactly what we strive for. My team and I appreciate you! - Victor"
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Candace Carpenter

October 22, 2025

5  out of  5
rating by Candace Carpenter
"Victor Hilner and his team are amazing! They are kind and always go out of their way to help. Not to mention they helped us save a lot of money by bundling our policies. Id highly recommend them!"
We responded:
"Candace, thank you so much for your positive review! My team and I truly appreciate all of your support. Your recommendation means the world to us! We are always here to help. - Victor "
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Kate

October 21, 2025

5  out of  5
rating by Kate
"Amy has been such a wonderful help to us, who are hectic and imaginably frustrating at times. Thank you!"
We responded:
"Kate, thank you for your kind review! We're so happy to hear that Amy has been such a wonderful help! My team and I are always here. Call us anytime! - Victor"
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Holly Pettigrew

October 21, 2025

5  out of  5
rating by Holly Pettigrew
"Daney was great to work with and always super friendly!!"
We responded:
"Holly, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Victor"
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Jessica Courtney

October 17, 2025

5  out of  5
rating by Jessica Courtney
"Terah is incredibly helpful and knowledgeable! Highly recommend for any insurance needs"
We responded:
"Jessica, thank you so much for sharing this about Terah! We are so happy your experience was such a positive one. We appreciate you and the recommendation! - Victor"
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LeAnn

October 12, 2025

5  out of  5
rating by LeAnn
"Great State Farm office! Terah is a wonderful asset! She provides excellent service and clearly cares about the customers."
We responded:
"LeAnn, Thank you for the kind review! I'm glad to hear that Terah was able to provide you with such a positive experience. - Victor"
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Tyler Jackson

October 11, 2025

5  out of  5
rating by Tyler Jackson
"I had the pleasure of working with Mrs. Lang, and she was absolutely wonderful to work with. She was super kind, patient, and really took the time to explain everything in a way that was easy to understand. Terah Lang clearly cares about her clients and goes out of her way to make sure everything is handled the right way. She made the whole insurance process simple and stress-free. I’d highly recommend Mrs. Lang to anyone — she’s fantastic at what she does!"
We responded:
"Tyler, Thank you so much for taking the time to share your experience with Terah. She is definitely an asset to our team! We appreciate your business! - Victor"
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Cindy Yarber

October 7, 2025

5  out of  5
rating by Cindy Yarber
"Thank you so much Terah. I really appreciate your help!"
We responded:
"Thank you for your feedback, Cindy! We’re thrilled to hear Terah provided such great service and appreciate your support! - Victor "
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amy walker

October 3, 2025

5  out of  5
rating by amy walker
"Daney was very helpful getting my policys updated and made sure I knew how everything worked and helped me make sure they covered everything."
We responded:
"Amy, thank you for taking the time to share a positive review with us! My team and I are always here to help. We appreciate you! - Victor"
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Kyle Graham

October 2, 2025

5  out of  5
rating by Kyle Graham
"Victor’s staff reaches out to verify your policies when renewal periods come up in case you need to adjust them. This keeps me apprised on what vehicles I need active policies on."
We responded:
"Kyle, thank you so much for sharing this with us! We will always work hard for your business each day. - Victor"
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Kaleb Busby

September 26, 2025

5  out of  5
rating by Kaleb Busby
"Daney was wonderful to work with and answered all of my questions"
We responded:
"Kaleb, thank you so much for sharing this! We are so happy to hear that Daney took such great care of you. We appreciate you! - Victor"
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Jennifer Carr

July 31, 2025

5  out of  5
rating by Jennifer Carr
"Tracie helped me get insurance on my new vehicle while I was out of town. She was a quick, and did exactly what I needed! So thankful for her and crew at Victor Hiler!"
We responded:
"Jennifer, I’m so happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Victor"
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Lyndee Tipton

June 20, 2025

5  out of  5
rating by Lyndee Tipton
"Tylynn was very helpful today! She helped get our rates lower and was very professional! Thank you Tylynn!"
We responded:
"Lyndee, Thank you for the kind words! We’re glad Tylynn was able to help lower your rates and provide professional service. We’ll be sure to pass along your thanks to her! - Victor"
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Kara Granillo

June 17, 2025

5  out of  5
rating by Kara Granillo
"Tracie Seavers was amazing today. I came in to get a quote on auto and homeowner’s insurance and she went above and beyond. I will definitely look at more products with Tracie."
We responded:
"Kara, Thank you for the wonderful feedback! We’re so glad Tracie Seavers went above and beyond for you. We look forward to helping you explore more products with her in the future! - Victor"
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weird poker chip Wright

June 12, 2025

5  out of  5
rating by weird poker chip Wright
"Tracie was an absolute delight to work with, she was kind and took the time to explain everything throughly and put in the extra effort!!!"
We responded:
"Hello, I’m so happy to hear Tracie took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. We will work hard for your business each day! Thank you! - Victor "
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Kyelo Hall

June 10, 2025

5  out of  5
rating by Kyelo Hall
"Tylynn… I’m at a loss of words of how you go above and beyond the call of duty to provide amazing customer service!!! Hands down one of the best there is in the business!! Thank you"
We responded:
"Kyelo, I am thrilled to hear that Tylynn took such great care of you. She truly goes above and beyond for our customers! Thank you so much for the positive review. - Victor"
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LaRea Davis

June 10, 2025

5  out of  5
rating by LaRea Davis
"Painless customer service. Been with them for about 5 years and never had to worry about coverage or claims. Have dealt with Tylynn and Tracie on multiple occasions and it's always quick and easy"
We responded:
"LaRea, thank you so much for the kind words. Your experience with our team is exactly what we strive for! We appreciate you and your business. - Victor"
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Judy Bones

June 10, 2025

5  out of  5
rating by Judy Bones
"Tracey seavers is the best agent she goes all out to help her customers. She is so knowledgeable, friendly and helpful. I would recommend y’all give her a chance to help you like she has us!"
We responded:
"Judy, thank you for sharing this awesome feedback about Tracie's service. The best compliment my team and I can get is being recommended to others! We appreciate you! - Victor "
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Ashley Lamorie

June 10, 2025

5  out of  5
rating by Ashley Lamorie
"I was with two separate companies for my home and auto. My premium for both felt high so I finally decided to reach out to Victor for a quote. He educated me and helped me understand how much I was overpaying with inadequate coverage for the dollar amounts. Our meeting felt like I was with a friend or a family member as opposed to feeling like a transaction. I absolutely recommend him."
We responded:
"Ashley, this made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - Victor "
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Sean Thomas

May 30, 2025

5  out of  5
rating by Sean Thomas
"Tracie is the absolute best! Always quick to respond very very helpful"
We responded:
"Sean, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with Tracie. -Victor "
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John Reitz

May 24, 2025

5  out of  5
rating by John Reitz
"Tylynn is fantastic. She was able to provide me with insurance on her day off. She went above and beyond to help me. I recommend her to everyone."
We responded:
"My team and I are always thrilled to assist you with your insurance needs, John! Thank you for trusting us! - Victor"
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Octavio

March 20, 2025

5  out of  5
rating by Octavio
"Annete"
We responded:
"Hello, thank you for the five star review! My team and I appreciate your support. We will always be here to assist you in your time of need! - Victor "
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Tapuala

February 28, 2025

5  out of  5
rating by Tapuala
"Absolutely excellent customer service from Nicole. She was able to explain the options that were available to me and helped me pick one that fit my needs and budget. She rock!"
We responded:
"Tapuala, I'm so glad Nicole has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Victor"
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Moana Manuō

February 28, 2025

5  out of  5
rating by Moana Manuō
"Nicole is incredibly knowledgeable and took the time to thoroughly explain my options, making sure I understood every detail before making any decisions. She was patient, professional, and always had my best interests at heart. Insurance can often feel overwhelming, but Nicole made the entire process smooth and stress-free. What truly sets her apart is her dedication and genuine care for her clients. She was always available to answer my questions, provided prompt responses, and worked diligently to find the best coverage tailored to my needs. Her transparency and honesty gave me complete confidence that I was in the best hands. Beyond her expertise, Nicole’s warm and friendly personality made working with her an absolute pleasure. She treats her clients like family and goes out of her way to ensure they are fully supported. It’s rare to find someone who not only excels at what they do but also makes the experience so positive and personal. If you’re looking for an insurance agent who is knowledgeable, reliable, and truly cares, Nicole is the one to call. I am beyond grateful for her outstanding service and will highly recommend her to anyone in need of insurance guidance. Thank you, Nicole, for your dedication and exceptional customer care!"
We responded:
"Moana, I’m happy to hear Nicole provided you with such a positive insurance experience. Thank you for trusting our agency to keep you covered! - Victor"
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Mandy T

February 27, 2025

5  out of  5
rating by Mandy T
"Nicole is the best! So helpful & knowledgeable. Gave me different options to choose from. If I need insurance quotes in the future she is first on my list!"
We responded:
"Your experience with Nicole is exactly what we strive for, Mandy. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Mandy"